Privacy Policy

Privacy Policy

Last Updated: August 21, 2026

At AURE LINE, we respect your privacy and are committed to protecting the personal information you provide when you visit our website or place an order.

This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

1. Information We Collect

When you visit or use our website, we may collect information such as:

  • Your name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and purchase details

  • Payment-related information

  • Information you provide when contacting customer support

  • Device, browser, and website usage information

Payment information is processed through our third-party payment providers. AURE LINE does not normally have access to your complete card, UPI, or banking credentials.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders

  • Process payments

  • Deliver your purchases

  • Provide order updates and tracking information

  • Respond to customer enquiries

  • Handle returns, refunds, and replacements

  • Improve our website, products, and services

  • Prevent fraud, abuse, and unauthorized transactions

  • Send promotional communications where permitted and where you have provided appropriate consent

  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website may be processed by third-party payment providers, such as Razorpay and other payment services supported by our store.

These providers may collect and process payment information according to their own privacy policies and terms.

AURE LINE does not intentionally store your complete debit card, credit card, UPI PIN, CVV, or banking credentials on our website.

4. Shopify and Third-Party Services

Our online store is powered by Shopify. Shopify and other service providers may process information necessary to operate the website, process orders, provide payments, deliver products, analyze website performance, or provide other services.

Third-party service providers may process information according to their own privacy policies.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly

  • Remember preferences

  • Maintain shopping carts

  • Understand website usage

  • Improve website performance

  • Provide relevant marketing where applicable

You can manage certain cookie settings through your browser. Disabling cookies may affect some website functionality.

6. Sharing of Information

We may share necessary information with trusted service providers when required to operate our business, including:

  • Payment processors

  • Shipping and delivery partners

  • Shopify and technology providers

  • Customer support services

  • Marketing or analytics providers

  • Legal, regulatory, or government authorities where required by law

We do not sell your personal information as a product to third parties.

7. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Marketing Communications

If you have provided appropriate consent, we may send you information about:

  • New arrivals

  • Special offers

  • Promotions

  • Jewellery collections

  • Other AURE LINE updates

You can unsubscribe from promotional emails at any time by following the unsubscribe instructions included in the communication or by contacting us.

9. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to request access, correction, deletion, or other appropriate handling of your information.

To make a privacy-related request, contact us using the details below.

10. Children's Privacy

Our website is not intended for children to make purchases independently. We do not knowingly collect personal information from children where prohibited by applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, or legal requirements.

The updated version will be posted on this page with a revised Last Updated date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

AURE LINE
Email: aurelinecrafts@gmail.com
WhatsApp/Phone: 7558950811
Business Address: Keezheth House Poonchola P.O,Pottasseri,Manarkkad,678598

AURE LINE
ANTI-TARNISH • TIMELESS • ELEGANT